Payment Terms & Security
1. Payment Structure for Bespoke Orders
For custom manufacturing, we offer two options: (A) Direct Bulk Payment – where sampling fees and shipping are waived, or (B) Sample First – where a dedicated sample fee is paid before bulk commitment. Full payment or the agreed deposit must be settled before bulk production commences.
2. Currency and Pricing
All transactions are processed in USD unless otherwise stated. Prices quoted in our consultation are final and inclusive of production costs, but exclusive of import duties or local taxes that may apply in your region.
3. Payment Security
Your payment security is our priority. We use SSL encryption to protect your data. We do not store your credit card information on our servers; all transactions are handled by PCI-compliant third-party processors like Stripe or PayPal.
4. Order Confirmation
An order is considered active once the payment has been successfully processed and a confirmation email has been sent. For bank transfers, production begins only after the funds have cleared in our account.